Terms of Service

Last updated: October 22, 2026

These terms apply to the website rebuild, hosting and editing services provided by Sensible Sites ("we", "us") to you, our client. By signing up for or using our services, you agree to these terms. If you have questions, email [email protected].

1. The service

We rebuild your business website, host it, and make changes you request. Plans:

• Standard, $49/month: website, hosting, and up to 30 edits per month.
• Pro, $89/month: everything in Standard, plus Google Business Profile upkeep and up to 100 edits per month.
• Pro+, $129/month: everything in Pro, plus local search upkeep and up to 150 edits per month. Local search upkeep covers a ready-made review request with your Google review link that you send yourself, in one tap, by email or text from your own phone (we don't send messages to your customers or receive their contact details), drafted replies to reviews for you to approve, one Google Business Profile post a month from your recent work, a page for each service and town you serve, a check of your listings on Google, Bing, Apple, Yelp, Facebook and BBB (where a fix needs your login to that site, we make it with you or walk you through it), local business schema, and a monthly plain-English report on calls, visits, top searches and rankings.

We work to keep your business accurate and easy to find, but no one controls how search engines rank sites, so we do not guarantee any search ranking, number of reviews or amount of traffic.

2. Edits

• You can request changes by email, text, or the client portal.
• We prepare each change and send you a preview link. The change goes live once you approve it.
• Only one change request can be open at a time. The next one starts after the current one is approved or withdrawn.
• Edit counts reset each calendar month. Unused edits do not roll over.
• Extra edits are available in packs of 20 for $10. Extra edits expire at the end of the month in which they are bought.

3. Billing and cancellation

• Plans are billed monthly in advance. There is no contract.
• You can cancel at any time by emailing [email protected] or through the client portal. Your service continues until the end of the month you have already paid for, and you will not be charged again.
• Payments are processed by our payment processor. We do not store your card number.
• We may change prices with at least 30 days' notice by email. You can cancel before a new price takes effect.
• If a payment fails and is not fixed after we notify you, we may pause your service.

4. Your content and your domain

• You own your content, including your text, photos, logos and business information, and you own your domain name.
• You give us permission to use your content only to build, host and update your website.
• You confirm that you have the right to use the content you give us.
• On request, including when you cancel, we will export your website files and send them to you.

5. Acceptable use

You agree not to use our services to publish content that is illegal, fraudulent, infringes someone else's rights, contains malware, or is used for spam. We may refuse a change request or suspend a site that breaks this rule, and we will tell you why.

6. Availability

We host sites on reliable infrastructure and work to keep them online and fast, but we do not guarantee uninterrupted service or any specific uptime. Outages caused by our providers, your domain registrar, or events outside our control may happen.

7. Limitation of liability

Our services are provided "as is". To the fullest extent the law allows, we are not liable for indirect, incidental or consequential damages, such as lost profits or lost business. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.

8. Changes to these terms

We may update these terms from time to time. When we do, we will change the "Last updated" date above and notify clients by email of significant changes. If you keep using the service after a change takes effect, you accept the updated terms. If you do not agree, you can cancel.

9. Governing law

These terms are governed by the laws of the State of New Hampshire, USA.

10. Privacy

How we handle information is described in our Privacy Policy.

Contact

Sensible Sites, New Hampshire, USA
[email protected]